NHS Pilot Summary
Proven in live operational environments
FloKi has been deployed and evaluated in real NHS settings to answer a fundamental operational question:
Can real-time visibility of critical equipment reduce delays, improve staff effectiveness, and strengthen operational confidence across complex, high-pressure environments?
Validated through an NHS pilot programme, the answer was yes.
This summary outlines what was tested, what changed, and why it matters – in terms relevant to healthcare and directly transferable to other operational services.
Why the pilot was run
In complex organisations, essential equipment:
- Moves frequently
- Is shared across teams and locations
- Is needed quickly, often under pressure
- Must be compliant and ready when required
When visibility breaks down, the consequences are predictable:
- Delays
- Escalations
- Reduced confidence at the point of need
The pilot set out to test whether real-time visibility, implemented in a practical and low-friction way, could improve outcomes without adding operational burden.
Where the pilot took place
The pilot was delivered with NHS Greater Glasgow & Clyde, Scotland’s largest Health Board, across:
- Acute hospital environments
- Engineering and operational teams
- Community and outreach services
- Assets moving beyond fixed locations
These environments share key characteristics with Blue Light organisations:
- High asset mobility
- Time-critical workflows
- Distributed teams
- Safety-critical equipment
What was tested
The pilot focused on operational performance, not technology for its own sake:
- Could staff locate equipment faster under pressure?
- Could engineering teams recover and service assets more reliably?
- Could assets be tracked safely as they moved across sites and into the community?
- Could this be done without disrupting frontline workflows?
The approach was deliberately pragmatic and shaped by frontline users.
What changed in practice
Once real-time visibility was introduced, teams reported immediate and sustained improvements.
Observed outcomes included:
- Complete visibility of tracked assets in participating areas
- Significant reductions in time spent searching
- Improved staff efficiency, with effort redirected to core duties
- Fewer delays caused by unavailable or misplaced equipment
- Improved maintenance and readiness confidence
- Better coordination between operational, engineering and field teams
These improvements were achieved without introducing complex new processes.
What we learned
The pilot reinforced several transferable lessons:
- Visibility unlocks operational efficiency quickly
- Low-friction deployment is essential in pressured environments
- Flexibility across locations and use cases matters
- Co-design with frontline teams accelerates adoption
- Evidence from live operations builds confidence faster than theory
These insights directly inform how FloKi is deployed today.
What happens next
The NHS pilot demonstrated that real-time equipment visibility is:
- Operationally viable
- Scalable across complex organisations
- Applicable beyond a single sector
- Ready for wider adoption
FloKi is now being explored by organisations seeking to improve readiness, reduce delays, and strengthen operational control – including environments beyond healthcare.